Introduction to Counselling and Social Support Services (CASS)

Who We Are

Counselling and Social Support Services (CASS) is a team of dedicated professionals passionate about supporting children, young people, families, and communities across Australia. Our practitioners bring expertise in Counselling, Psychology, Social Work, and Social Science, and are registered with respected professional bodies such as AASW, ACWA, MI, ACA, and PACFA. Each member holds a current Working with Children Check, National Criminal Record Check, and professional insurance, ensuring safe and reliable care.
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At CASS, we believe in culturally respectful, trauma-informed practice. Our diverse team is committed to empowering families and strengthening community connections through evidence-based approaches
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​​What We Do

CASS invests in the future of Australia’s most vulnerable children by offering:
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• Trauma-informed assessments for children and families
• Training and consultancy for the Human Services sector
• Investigations and mediation to support safe outcomes
• Culturally sensitive services tailored for families from Culturally and Linguistically Diverse (CALD) backgrounds
• We specialise in Out of Home Care, Child Protection, Permanency Planning, and Capacity Development, always balancing responsiveness with empathy

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Our Mission

At CASS, our mission is clear:
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• Support children, families, and communities with inclusive, culturally sensitive services
• Empower families through strength-based methodologies
• Build the capacity of the Human Services sector to deliver trauma-informed care
• Champion diversity, accountability, responsiveness, innovation, and inclusiveness​

We proudly acknowledge the Traditional Custodians of the Land and pay respect to Elders past, present, and future.
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Why Choose CASS?

Families and agencies choose CASS because we combine:
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• Professional expertise with lived experience
• Cultural sensitivity with evidence-based practice
• Responsiveness with compassion

Whether you’re a family seeking support or an agency looking for a trusted partner, CASS is here to help create positive outcomes.

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​If you’re looking for culturally respectful, trauma-informed support for your family or agency, connect with CASS today. Together, we can build stronger communities and brighter futures.