CASS Preparing to Deliver Culturally Responsive NDIS Supports in 2026

​Counselling and Social Support Services (CASS) is excited to announce that we are preparing to register as an NDIS provider by the end of 2026. This is an important step in expanding our ability to deliver culturally responsive disability supports to CALD and First Nations communities across Australia.

For years, CASS has been trusted in the Child Protection and Out‑of‑Home Care (OOHC) sector for our trauma‑informed, culturally safe, and community‑centred assessments. Learn more about our work here

As we move into the NDIS sector, we are bringing the same commitment to quality, cultural sensitivity, and evidence‑based practice.

Why Culturally Responsive NDIS Supports Matter

Many families from culturally and linguistically diverse backgrounds, as well as Aboriginal and Torres Strait Islander communities, face barriers when accessing disability services. These include:

• limited culturally safe NDIS providers
• language and communication challenges
• stigma or cultural beliefs around disability
• lack of trust in mainstream systems
• limited service availability in regional areas

CASS is committed to addressing these gaps by offering NDIS supports that are:

• culturally informed
• trauma‑aware
• community‑led
• accessible and inclusive
• delivered by a diverse team of CALD and First Nations practitioners

What CASS Will Offer Under the NDIS

​As we finalise our NDIS registration, our planned supports include:

• Psychosocial Recovery Coaching
• Therapeutic Supports
• Capacity‑Building Supports
• Support Coordination
• Peer Support Programs
• Community Participation Activities
• Culturally tailored disability education for families

These services will be delivered by practitioners who understand the cultural, social, and community contexts of the people we support.

Our Commitment to First Nations Communities

CASS works alongside First Nations consultants from diverse Nations across NSW and QLD. Their cultural knowledge, lived experience, and community connection guide our practice and ensure that our supports remain grounded in:

• cultural safety
• respect
• self‑determination
• community voice

As we enter the NDIS space, we remain committed to improving access to disability supports for Aboriginal families and communities.

Supporting CALD Communities With Respect and Understanding

Our CALD consultants bring lived experience, language skills, and cultural insight that help families feel understood and supported. This is especially important in disability contexts where cultural beliefs, stigma, and system navigation can be overwhelming.
CASS will continue to provide:

• bilingual support
• culturally tailored capacity‑building
• community‑specific disability education
• culturally safe engagement strategies

Learn more about our culturally informed services here

What’s Next? Watch This Space

Over the coming months, we’ll be sharing updates as we progress through the NDIS registration process. We are excited about this next chapter and look forward to offering culturally safe, community‑centred NDIS supports by the end of the year.
If you work with CALD or First Nations families, or if you’re a participant looking for culturally responsive NDIS supports, stay connected — CASS is growing, and we can’t wait to walk alongside our communities in this new space.
For enquiries or updates, contact us here